Shipping policy

Thank you for shopping with us!

We want to make your experience as smooth and worry-free as possible. Please review our shipping policy below:

Processing Time

  • Orders are processed within 1–3 business days after purchase.

  • During peak seasons or holidays, processing may take slightly longer.

Shipping Methods

We ship orders from our U.S.-based fulfillment centers using reliable carriers such as USPS, UPS, or Amazon Logistics, depending on the destination and shipping method selected.

Shipping Time & Rates

  • Standard Shipping (Free): 3–7 business days within the U.S. All delivery timeframes are estimates and exclude weekends and holidays.

  • Standard shipping is free for all orders shipped within the continental United States.

  • We currently ship to the continental United States only. We do not ship to Alaska, Hawaii, PO Boxes, or international destinations at this time.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • You can track your package at any time through the carrier’s website.

Delivery Issues

While we strive to deliver orders on time, shipping delays may occasionally occur due to factors beyond our control, such as weather conditions, carrier delays, or high shipping volumes.

If your order is significantly delayed, please contact us and we will assist in tracking your shipment and resolving the issue.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

Questions?

If you have any questions regarding shipping or delivery, please contact us at:
support@sinweek.com